Jumpsweat. Better this way.

Privacy policy

jumpsweat.com take your privacy very seriously and treat all your personal information as confidential. To find out more please click on the links to the left.

Your information

We will only use information about you in accordance with this Privacy Policy. By using our site or blog, you consent to such processing.

information collected

When setting up an account, you will be asked to provide us with your name, billing address and delivery address details, your email address, telephone number and a password. We will also require your credit/debit card details, when you are placing an order.

When commenting on our blog, you will be asked to provide your name and email address. We may also collect any information (e.g. your age) that you publish on our blog.

We may also collect information about you such as your name, address and contact details where you enter a competition or prize-draw we are operating.

We may obtain information about your usage of our site to help us develop and improve it further.

what do we use your information for?

We use your information for the following purposes:

To serve website content to you
To handle orders, deliver products, process payments and refunds and provide statements
To communicate with you about your orders
To update our records and generally maintain your account with us
If you contact us, we may keep a record of that correspondence and your contact details
For our statistical or survey purposes to improve our site and blog and our services to you.
To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf
To contact you by email, post, or telephone, to ask you for feedback and comments on our services
If you consent, to notify you by email of Group products, promotions, competitions and special offers that may be of interest to you.
Provide our blog to you and other users and to allow you to use and comment on our blog.

disclosure of your information

We may disclose your information to members of our Group for the purposes listed above.
We will not disclose your information to any third party outside of the Group except under the following limited circumstances.
We may disclose your personal information to carefully selected service providers and agents who operate elements of our web site service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution and business partners who provide delivery fulfilment services.
From time to time we may also provide your information to carefully selected customer service agencies for research and analysis purposes, on our behalf, so that we can monitor and improve the services we provide. If you consent, we or our agents, acting on our behalf, may contact you by post, email or telephone to ask you for your feedback and comments on our services.
Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of the Act.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual

direct marketing and newsletter

You may sign up to our Newsletter by ticking the appropriate box during registration, or separately on our Newsletter sign up page if you do not wish to establish an account yet. If you wish to unsubscribe from our Newsletter contact list, you should:
e-mail us at care@jumpsweat.com with the word "unsubscribe" in the subject line.
click on "unsubscribe" at the bottom of the email
log into "My Account" on the website and edit your account details
Please allow up to 5 days for unsubscribe requests to be processed

protecting your information

Our site uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. Further information on our security practices can be found by clicking on the following link: information page.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.

access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of €10 to meet our costs in providing you with details of the information we hold about you. You can exercise this right at any time by contacting us at care@jumpsweat.com.

cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies to keep track of your current shopping session, to personalise your experience and to store items in your shopping bag.
Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, if you do not accept cookies your user experience on our site may be affected and you will be unable to purchase products from our site.

third party services

We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them direct. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

contact

If you have any questions, comments or requests regarding this Privacy Policy, we will be happy to answer them - care@jumpsweat.com.